The Mission: Fix immediate generator issues for Northumbria University while ensuring their power system is built for long-term reliability, so they can provide quality education without disruptions.
Northumbria University, a prestigious institution in the UK, faced significant operational issues with their generator system. Concerns included coolant leaks, cracked heater hoses, and potential faults within the generator sets, all of which posed risks to the university’s critical power infrastructure. They needed a reliable partner to address these issues and restore long-term reliability. They needed us.

The Solution
At Canning, we understand that keeping power systems running smoothly is essential – especially for a busy university like Northumbria. With two sites in need of attention, we set out to tackle the challenges head-on, ensuring both immediate repairs and long-term stability.
The Trinity Site
We started at the Trinity Site, where the generator system’s performance had been compromised. Our team conducted a full coolant flush to remove old, degraded fluid, which had been affecting the system’s efficiency. During the inspection, we found a cracked heater hose—a potential weak point that could cause more serious issues if left unchecked. We replaced the hose on the spot, preventing future damage and improving overall reliability. Once the repairs were done, we refilled the system with fresh coolant, setting the stage for smooth operation moving forward.

“Once the new filter was in place, we ran some off-load tests to check the generator’s performance. Thankfully, the results were encouraging - no further faults were found, confirming the system’s reliability.”
The Sutherland Site
Meanwhile, over at the Sutherland Site, our focus was on making the generator more efficient. We replaced the air filter, a small but important part that keeps the generator running smoothly by preventing contaminants from getting in. Once the new filter was in place, we ran some off-load tests to check the generator’s performance. Thankfully, the results were encouraging – no further faults were found, confirming the system’s reliability.
But we didn’t stop there. To make sure everything worked seamlessly, we also reprogrammed the controller to automatically reset once the work was finished. This meant the system could return to its normal operations without any manual adjustments. From start to finish, including safety checks, permits, and on-site management, everything was completed within the agreed timeframe.
Conclusion
By working closely with Northumbria University and addressing each issue thoroughly, Canning-GS was able to significantly improve the performance and reliability of their generator system. Replacing the damaged heater hose and air filter restored efficiency, while our reprogramming of the controller ensured the system would continue to run smoothly with minimal manual intervention.
Beyond the immediate fixes, our work positioned the university’s generator system for long-term success. We left them with the confidence that their critical power infrastructure would stand up to any future challenges. At Canning, our focus is always on building resilience, so our clients can keep their operations running without a hitch.
With Northumbria University’s power needs secured, they can now focus on what they do best – providing top-quality education – while we take care of keeping the lights on.